If this option is greyed out for you, you don't have administrator permissions. In the Services window, right-click Remote Desktop Agent Loader. To resolve this issue, start the RDAgent boot loader: There's no status for Remote Desktop Agent Loader.RDAgentBootLoader is either stopped or not running.If you're seeing any of the following issues, it means that the boot loader, which loads the agent, was unable to install the agent properly and the agent service isn't running on your session host VM: Look for events that have one of the following sources to identify your issue:Įrror: The RDAgentBootLoader and/or Remote Desktop Agent Loader has stopped running For troubleshooting issues related to session connectivity and the Azure Virtual Desktop agent, we recommend you review the event logs on your session host virtual machines (VMs) by going to Event Viewer > Windows Logs > Application.
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